[RACCOLTA FEEDBACK] Geekbuying

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hi i would like to buy for this chritmas gift this smartphone UMI EMAX MINI BLACK in your site...i'd like to know what is the best shipping method for my country italy ( with best estimated time )EMS OR DHL?

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Originariamente inviato da mjj72

hi i would like to buy for this chritmas gift this smartphone UMI EMAX MINI BLACK in your site...i'd like to know what is the best shipping method for my country italy ( with best estimated time )EMS OR DHL?

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Hi Friend, thx for your good question, you can choose dhl for faster shipping . if you want to get it before Christmas festival.

Hi geek buying, can you please advise any shipping method that you are able to use in order to ship to Italy that will drop the risk of custom taxes or reduce their amount to the least amount as possible? Of course I'm referring to shipping from China, not the EU warehouse in UK.

Inviato dal mio ECOO_E04_3GB+ usando Androidiani App

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Originariamente inviato da lzwfkv

Hi geek buying, can you please advise any shipping method that you are able to use in order to ship to Italy that will drop the risk of custom taxes or reduce their amount to the least amount as possible? Of course I'm referring to shipping from China, not the EU warehouse in UK.

Inviato dal mio ECOO_E04_3GB+ usando Androidiani App

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yeah, we can ship by EU SF shipping method which can avoid the tax, but the shipping fee will be higher. you can contact our customer service about it.

Hi geekbuying thanks for your answer. I have tried to have a live chat with customer service for more than 1 hour while submitting my order, but the only feedback I have received was advertisement messages after about 1/2 an hour of connection, then nothing else. So, my order is now suspended in the cart and if not submitted within tomorrow I will get rid of it and decline.
Have you any chance to address me to someone to assist or some explanation on how to use EU sf shipping? I couldn't find that option in the order checkout on your site.
Many thanks in advance.
Best regards.

Inviato dal mio ECOO_E04_3GB+ usando Androidiani App

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Originariamente inviato da lzwfkv

Hi geekbuying thanks for your answer. I have tried to have a live chat with customer service for more than 1 hour while submitting my order, but the only feedback I have received was advertisement messages after about 1/2 an hour of connection, then nothing else. So, my order is now suspended in the cart and if not submitted within tomorrow I will get rid of it and decline.
Have you any chance to address me to someone to assist or some explanation on how to use EU sf shipping? I couldn't find that option in the order checkout on your site.
Many thanks in advance.
Best regards.

Inviato dal mio ECOO_E04_3GB+ usando Androidiani App

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i guess you still need the help from our customer service. they will help you solve it. you can tell them which way can avoid the tax to ship from China. They will tell you the way. SF EU express.
best regards,
Soda

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Originariamente inviato da Geekbuying

Hi Friends, we Geekbuying are glad to join this forum to share the latest news about our goods. If you have any question about the order problem, you can leave messages, we will try to help you transfer to customer service. Hope nice shopping from Geekbuying.

By the way, you can contact our customer service by yourself according to the following mails:
♦support_payment@geekbuying.com 
About payment failure, invalid coupon, duplicated orders, cancel orders, report error
♦support_tracking@geekbuying.com
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♦support_aftersale@geekbuying.com
About missing item, wrong item, defective item, item problems For wholesale order, please contact our wholesale team
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via Email: marketing@geekbuying.com

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Hi Geekbuying can i remove a product after the purchase?