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peppe77mary83
Grazie per la risposta. Spero di non infrangere alcuna regola postando la risposta di un esperto At&t
[8/8, 12:59] Giuseppe: "Expert
Here is the latest firmware :
https://www.sammobile.com/samsung/ga...6IVE5/1652001/
You can download it by use of ODIN SOFTWARE,
The catch is - ODIN takes longer to download the file unless you buy their subscription.
So it is best to go to SAMSUNG SERVICE CENTRES rather than messing the phone settings.
It is risky to do it for the first time."
https://www.att.com/device-support/a...20first%20time.
[8/8, 13:00] Giuseppe: Heads up: Help is on the way! Your expert will be with you soon.
Experts aren't AT&T employees, so do not provide any personal or account info.
Heads up: An agent will be with you soon.
Expert: Your expert is here! They’re reviewing your question now.
Expert: Hi
I'm Isaac. I'm an expert and AT&T customer like you. I'm not an AT&T employee but I'm here to help.
Expert: What is the current android version ?
Giuseppe: hello Isaac android 10
Giuseppe: I use Google translate
Expert: Here is the latest firmware :
https://www.sammobile.com/samsung/ga...6IVE5/1652001/
You can download it by use of ODIN SOFTWARE,
The catch is - ODIN takes longer to download the file unless you buy their subscription.
So it is best to go to SAMSUNG SERVICE CENTRES rather than messing the phone settings.
It is risky to do it for the first time.
Expert: After downloading the necessary files and apps, and flashing the current firmware, please do the following:
1.) Extract the firmware file you just downloaded. You should get 5 files:
AP (System &Recovery)
BL (Bootloader)
CP (Modem / Radio)
CSC_*** (Country / Region / Operator)
HOME_CSC_*** (Country / Region / Operator)
2.) Add each file to its respective field in Odin v3.14.4. Use CSC_*** if you want to do a clean flash or HOME_CSC_*** if you want to keep your apps and data.
Reboot your phone in Download / Odin mode (make sure your device is off) with the following button combo: POWER + VOLUME DOWN + BIXBY
Other options in case first option did not work or isn't possible.
Option 2 VOLUME DOWN + VOLUME UP then USB cable
Option 3 POWER + VOLUME DOWN + VOLUME UP
Option 4 POWER + VOLUME DOWN + HOME BUTTON
Option 5 (Note9) USB cable + VOLUME DOWN + BIXBY
Option 6 (Note10) POWER + VOLUME UP
3.)Once in download mode, connect your phone to the PC, preferably using the original USB cable you got with your phone. Odin should detect your device and a BLUE box will show up with the COM port number. (Be sure, the SAMSUNG-drivers are installed on your PC!)
Do NOT tick any extra boxes. The only options to be ticked are F.Reset Time and Auto-Reboot.
4.) Click the start button, wait for Odin to say 'PASS' in a GREEN box. Once the flash is complete, your phone will reboot, and you can disconnect your phone from the PC.
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