Francamente ho letto solo di una persona che ha dovuto restituire il W200...e non ricordo se era con Etotalk.
Comunque, attenditi un paio di mesi di attesa...
Devi contattarli per sapere l'indirizzo a cui spedirlo. Non devi usare un corriere. Devi rimettere la vecchia rom e la vecchia recovery e magari fare un wipe data per rimuovere i dati sensibili . Devi anche allegare la ricevuta con il RMA.
Da quello che capisco, devi allegare anche tutti gli accessori solo se il cell. è risultato guasto entro 7 giorni dalla consegna...ma chiedi conferma.
Devi spedirlo a tue spese.
Warranty, refund and return policy
*One year Warranty for mobile phone, one month warranty for mobile phone accessories and other production (exclude physical damage).
*Buyer will be responsible for all warranty shipping & handling fee.
*15% restocking fee will be charged for returning non-defective product.
*S&H and insurance fees are not refundable at any time.
*Buyers are responsible for returning fees at any case.
*Buyers are responsible for any tax cause by local customs.
*If the item has any problem and you must send item back in its original packaging with all accessories and bundle items to us within 7 days of receipt along with a valid RMA number, please contact us to get our return address, please do not ship back the item on the envelope address.
*If the item is defected by the processing of postage, please make a photo to us and ask the shipping men to write a certification of the damaged package to you, once we receipt it, we will be pleasure to replace a same item for you within 14days of purchase after we receive the return item.
*Returned item must be in new condition with all the original accessories.
*All warranties do not cover the damage due to misuse or compatibility.
*We would not send out new item for exchange before receiving the former item.
*Please do not return the phone by FEDEX or TNT or DHL , because Chinese customs will not allow to import phones by these services.