[17:35:08] Zorginho: 
hi can i ask an info??
[17:35:22] Karsten Schneider: 
Willkommen Zorginho, wie kann ich Ihnen helfen?
[17:35:57] Zorginho: 
can u speak english plz??
[17:36:20] Karsten Schneider: 
I will try to do my best. How can I help you?
[17:36:31] Zorginho: 
so in any case i'm worried about a shipment
[17:36:49] Zorginho: 
can u chech for me what's happening?
[17:37:21] Zorginho: 
this's the tracking number *******************
[17:38:32] Karsten Schneider: 
Please contact dhl.it to see further informations
[17:39:14] Zorginho: 
so the packet is in italy actually?
[17:41:21] Karsten Schneider: 
I think so. If not it will be there tomorrow. Parcels which are in Italy cannot checked by us.I´m sorry.
[17:42:17] Zorginho: 
i know but the italian tracking is still missing and i see the same infos from saturday on the deuch tracking T_T
[17:43:12] Karsten Schneider: 
If you want to you could call 01805 3452255 for international sendings.
[17:43:50] Zorginho: 
ok thanks
[17:44:12] Karsten Schneider: 
thanks too. have a nice evening.
[17:45:16] Zorginho: 
yeah i hope for my shipment, i'm a student and i won't lost my money because the packet is lost T_T
[17:46:02] Karsten Schneider: 
My hope is with you. I don´t think the package will be lost.
[17:46:36] Zorginho: 
let's hope then 

, so see you thx for ur help