e invece qui ti sbagli di grosso amazon mi rimborsa fino all'ultimo centesimo speso + le spese di spedizione per il rientro... quindi io aspetto l'aggiornamento anche se dubito risolva qualcosa , ho provato la nuova base con la sense 5.5 direi che va anche peggio... e dopo vedo come si comporta htc e al massimo faccio un pacchettino e ne ricompro uno sperando che questi nuovi nn soffrano del problema....
Dear Customer
I am sorry to hear that the item "HTC One Smartphone (11,9 cm (4,7 Zoll) Touchscreen-Display, Ultrapixel Kamera, 32 GB interner Speicher, 1,7 GHz Quad-Core Prozessor, 2 GB RAM, LTE, NF " in your order (for order number see subject line) is not working properly.
Of course,you may return the device to Amazon.de, but if you are within the warranty period, we recommend to contact the manufacturer first. You will find all information necessary to contact the manufacturer on their website, in the manual or on the guarantee card.
The manufacturer is the first instance to try and resolve the issue as he is in a better position to provide additional support services for their specific products. You may contact HTC by using the following telephone number : 0692-222-7334
You can also get the information on how to contact the manufacturer on his website, in the manual or on the warranty card,
If you send your device to the manufacturer, we can also refund your postage charges in the form of an Amazon.de gift certificate.
You might be asked to include a proof of purchase. Should you no longer have the delivery slip / invoice, you can get a duplicate by using the following link.
Please visit the following link to provide the information we requested:
If you want to return the item to Amazon.de, please note that we cannot issue a repair in this case. If you send the device back to us you will receive a full refund of the purchase.
In this case send the defect item as described below to us. You can view and print all necessary documents and helpful hints for the return using the following link:
If clicking on the link doesn't work, please make sure you're signed into the account you used to place the order. Once you're signed in, try clicking it again or copying and pasting it into your browser's address window.
Please do not return the item freight collect but frank the package.
Please print out the label and enclose it in the package.
Also send the product complete and with all small parts, accessories and (if possible) guarantee card. This is vital for any repair or replacement.
Please check that you did not leave any data storage media in the device if they have not been included in the delivery.
We assume no liability for saving any data or personal adjustments. It is your responsibility to take care of data back – up and the recovery of your data. Please not that we cannot back up your data.
Due to the protection of privacy we recommend to remove all your personal data before returning the item to Amazon.de.
Return the item in the original packaging if possible.
Thanks a lot for your efforts.
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Warmest regards
Pratham Kashyap
Customer Service
http://www.amazon.de
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Other info:camera phone
Selected Order Items:
HTC One Smartphone (11,9 cm (4,7 Zoll) Touchscreen-Display, Ultrapixel Kamera, 32 GB interner Speicher, 1,7 GHz Quad-Core Prozessor, 2 GB RAM, LTE, NF
Bemerkungen:Dear amazon I have problems with my phone, lately when I take photos in rooms with artificial lighting or outdoor low-light photos are shades of purple and bluish .... I want to know what can I do to make sure that my phone is working properly
thanks
greetings