[UFFICIALE] Viber | Info, Dubbi e Domande

[beppespeed]

Ciao,
Si tratta di un rappresentante ufficiale di Viber - mi scusi, io scrivere in inglese:

Can you please explain the problems in more details so we can try and offer a solution?

Thanks

sorry

my friend said to me that she shares her position on map updated every moment in chat box...i cannot to do this thing...why?

then

whwn i use wifi i don't receive messages...only with 3g connection...why?

[Viber]

About the map question - I am still not sure I fully understand the problem. Viber can send location inside Viber messages. But this location is not an "online location", it is only the location that was relevant to the moment when the message was sent. If you friend sees her position on the map constantly changing, then this has nothing to do with Viber really It's probably an external app, or the regular Google services...

About the problem on WiFi - the WiFi network you are using might be blocking Viber's ports. Try this:

1. First, please try uninstalling and reinstalling Viber when connected to different WiFi networks. Does it work now?
2. Also, please make sure the following ports are enabled on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, contact your router manufacturer)

[beppespeed]

Thanks a lot
Now everything goes right


Inviato dal mio GT-N7000 usando Androidiani App

[Viber]

Thanks a lot
Now everything goes right


Inviato dal mio GT-N7000 usando Androidiani App

We are happy to help
Please feel free to let us know if you have any other questions in the future.

[BlackFritz]

@BlackFritz -

Hmm... strange issue.
What Android version do you have? Is it a Custom ROM?
Also, are you sure your C2DM service is working?

The version of android is the 4.0.3, it isn't a custom ROM.

What is the C2DM service? How I can see if it is working properly?

[Viber]

C2DM is a service that pops up notification messages upon events, run by Google's servers.
Generally, if you have a Gmail account configured on your phone, C2DM should automatically be active.

Please try uninstalling Viber then reinstall (note that this will cause the deletion of your current Viber message history). If the problem persists after that, please use this direct link to report the problem to our support team: Your ticket details | Viber Support

[BlackFritz]

C2DM is a service that pops up notification messages upon events, run by Google's servers.
Generally, if you have a Gmail account configured on your phone, C2DM should automatically be active.

Please try uninstalling Viber then reinstall (note that this will cause the deletion of your current Viber message history). If the problem persists after that, please use this direct link to report the problem to our support team: Your ticket details | Viber Support

ok, thank you for your help.

[Viber]

My pleasure.

If you need anything else, please let me know

[gladiatore69]

ma anche a voi con ics sul samsung 2 non compaiono i contatti nella rubrica?

[Viber]

ma anche a voi con ics sul samsung 2 non compaiono i contatti nella rubrica?

Do you mean that your Viber contact list is empty on your ICS ?