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[UFFICIALE] Viber | Info, Dubbi e Domande
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17-02-12, 09:44drunkendroid
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20-02-12, 19:02Viber
Hi all,
I'm excited to announce the Viber 2.1.3 is finally available for download on Market.
First and foremost, this new version is compatible with ICS (Android 4) - so the long anticipation is finally over :)
In addition, the new version contains bug fixes and small new features for your convenience.
Please try it out and let us know if you encounter any special problems.
Best regards,
the Viber Team -
20-02-12, 21:37DevileyesHiQuote:
Originariamente inviato da Viber
On my HTC Incredible S after i exit by Viber and update to new version, the application crash at startup.
Fix please (processocom.viber.voip). -
20-02-12, 22:04DevileyesCiaoQuote:
Originariamente inviato da Viber
Sul mio HTC Incredible S dopo essere uscito da Viber a averlo aggiornato alla nuova versione, l'applicazione va in crash all'avvio (processocom.viber.voip).
Correggete, grazie. -
20-02-12, 22:38ViberThank you for the report.Quote:
Originariamente inviato da Devileyes
Please do not uninstall Viber - we would like to understand why it crashes so we could take logs, and help!
Please contact me via a Private Message and we will continue the testings there.
Grazie :) -
21-02-12, 18:56squinza
Ragazzi, potete fare "cancella dati" sotto ICS e dopo riparte correttamente. Ma perdete le vecchie chat!
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25-03-12, 10:53ercoleeeeciao con razr droid e viber e possibile
ciao con razr droid e viber e possibile videochiamare?
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25-03-12, 11:00paolovCon viber no. Con indoona si. Razr non so.Quote:
Originariamente inviato da ercoleeee
Inviato dal mio GT-I9100 usando Tapatalk -
30-03-12, 17:07yordanrhapsody
salve a tutti
ho installato viber sul mio note da una settimana, ma onestamente non sono ancora riuscito a fare una chiamata senza problemi
come operatore ho TIM, la prima volta ho provato mentre guidavo (con il segnale al massimo) ed ho imputato il problema a cambio cella o problema similare. Ho poi riprovato da fermo con un altro sempre da fermo, segnale al massimo... niente
voce robotica (quando va bene) e segnale a salti
come mai? -
30-03-12, 21:41paolovPotrebbe essere il voip bloccato.Quote:
Originariamente inviato da yordanrhapsody
Inviato dal mio GT-I9100 usando Tapatalk -
31-03-12, 01:15sdmNo, solo voda blocca il voipQuote:
Originariamente inviato da paolov
Sent from my iPad using Tapatalk HD -
31-03-12, 07:53paolovHo sentito dire che anche tim sta iniziando a dare problemi.Quote:
Originariamente inviato da sdm
Inviato dal mio GT-I9100 usando Tapatalk -
31-03-12, 09:46Viber
@yordanrhapsody -
Mi scuso, mi risponderà e spiegare in inglese:
Sometimes 3G reception could be low, and this is something we cannot control. Naturally this affects Viber's call quality and results in disruptions and broken sound.
We are continuously trying to improve our handling of 3G, so you can expect better performance as newer versions of Viber are released.
Please note that having full 3G reception doesn't mean your internet's bandwidth is at the maximum expected. When you see a "full reception bar", it merely means that physically, your phone is covered with the cellular signal.
When it comes to the bandwidth itself, your connection could still be slow due to various different reasons, such as being in an area with many other users from the same provider, thus congesting the network.
Meanwhile, WiFi- WiFi calls on Viber sound generally clear and are free of such disruptions. -
03-05-12, 12:02malcomx
ciao
ho installato viber sul mio x10 mini,sotto wi fi dopo 10 secondi va in crash ci sono soluzioni?
grazie -
04-05-12, 10:09ViberHi,Quote:
Originariamente inviato da malcomx
Are you using a Custom ROM on your x10 mini? -
04-05-12, 13:20malcomxsi uso MiniCM7 e come operatore ho 3.Quote:
Originariamente inviato da Viber
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04-05-12, 20:26BlackFritz
ciao, ho un piccolo problema con Viber, o almeno credo.
Quando qualcuno mi manda un messaggio e lo smartphone (HTC sensation con ICS 4.0.3 brand vodafone) ha lo schermo spento, la notifica sonora del messaggio non compare, non succede proprio nulla, ma appena accendo lo schermo ecco che il messaggio arriva.
Questa cosa è normale oppure no?
Grazie
.
Hi, I think I have a little problem with Viber.
When somebody send me a message and the smartphone's display is off, I don't receive any notification (sound or vibration), but as soon I turn the display on I receive the message and the notification (sound and vibration).
Is it work correctly or not?
Thank you! -
05-05-12, 20:27Viber
@malcomx -
This could be the reason for the problem. Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there. We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue.
Have you tested Viber on your device with Stock ROM? Did Viber crash in that case too?
@BlackFritz -
Hmm... strange issue.
What Android version do you have? Is it a Custom ROM?
Also, are you sure your C2DM service is working? -
05-05-12, 21:09beppespeed
ciao ragazzi,vi chiedo un paio di cose sperando non siano state già richieste:
ho notato che una amica ha indicata costantemente la sua posizione..io non so come impostarla..
inoltre ho notato che con il wi-fi non arrivano i messaggi
grazie a tutti -
05-05-12, 21:33ViberCiao,Quote:
Originariamente inviato da beppespeed
Si tratta di un rappresentante ufficiale di Viber - mi scusi, io scrivere in inglese:
Can you please explain the problems in more details so we can try and offer a solution?
Thanks :) -
05-05-12, 22:37beppespeedsorryQuote:
Originariamente inviato da Viber
my friend said to me that she shares her position on map updated every moment in chat box...i cannot to do this thing...why?
then
whwn i use wifi i don't receive messages...only with 3g connection...why? -
06-05-12, 12:00Viber
About the map question - I am still not sure I fully understand the problem. Viber can send location inside Viber messages. But this location is not an "online location", it is only the location that was relevant to the moment when the message was sent. If you friend sees her position on the map constantly changing, then this has nothing to do with Viber really ;) It's probably an external app, or the regular Google services...
About the problem on WiFi - the WiFi network you are using might be blocking Viber's ports. Try this:
1. First, please try uninstalling and reinstalling Viber when connected to different WiFi networks. Does it work now?
2. Also, please make sure the following ports are enabled on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785
(if you are not sure how to enable ports, contact your router manufacturer) -
07-05-12, 14:06beppespeed
Thanks a lot
Now everything goes right
Inviato dal mio GT-N7000 usando Androidiani App -
07-05-12, 18:15ViberWe are happy to help :)Quote:
Originariamente inviato da beppespeed
Please feel free to let us know if you have any other questions in the future. -
08-05-12, 23:29BlackFritzThe version of android is the 4.0.3, it isn't a custom ROM.Quote:
Originariamente inviato da Viber
What is the C2DM service? How I can see if it is working properly? -
09-05-12, 15:04Viber
C2DM is a service that pops up notification messages upon events, run by Google's servers.
Generally, if you have a Gmail account configured on your phone, C2DM should automatically be active.
Please try uninstalling Viber then reinstall (note that this will cause the deletion of your current Viber message history). If the problem persists after that, please use this direct link to report the problem to our support team: Your ticket details | Viber Support -
09-05-12, 21:56BlackFritzok, thank you for your help. :)Quote:
Originariamente inviato da Viber
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10-05-12, 18:19Viber
My pleasure.
If you need anything else, please let me know :) -
10-05-12, 20:34gladiatore69
ma anche a voi con ics sul samsung 2 non compaiono i contatti nella rubrica?
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12-05-12, 10:49ViberDo you mean that your Viber contact list is empty on your ICS ?Quote:
Originariamente inviato da gladiatore69
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21-05-12, 20:32cale88
se con viber chiamo un utente che non usa viver pago qualcosa?
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22-05-12, 11:12ViberViber provides its free service only between 2 users who have Viber installed.Quote:
Originariamente inviato da cale88
If you try calling someone who does not have Viber (through the application), then the call will switch itself to a regular, cellular call (and you pay your cellular provider for this). -
27-06-12, 10:16Gundam75
Buongiorno a tutti.
Mi capita spesso, mentre parlo con Viber che il telefono squilli...ed ovviamente avendo il telefono attaccatto all'orecchio il risultato è devastante.....
Esiste un modo, in caso di chiamata VOIP di bloccare le chiamate "voce"?
Oppure in caso di contemporaneità delle chiamate, che l'utente risulti occupato?
nelle opzioni non trovo nulla -
27-06-12, 16:25ViberHi,Quote:
Originariamente inviato da Gundam75
This is an official representative of Viber.
I am not sure I fully understood your question - would you mind explaining it again please?
Thanks,
the Viber Team.
----------------
Ciao,
Si tratta di un rappresentante ufficiale di Viber.
Non sono sicuro di aver ben compreso la tua domanda - ti dispiacerebbe spiegare di nuovo per favore?
Grazie,
Viber. -
27-06-12, 20:10gladiatore69
ho una domanda anche io,quando avevo gingerbred i contatti si intravano perfettamente nella rubrica e nel menu account e sincronizzazione avevo anche viber...ora passato ad ics questo non avviene? si pensa di implementarlo?? grazie
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28-06-12, 06:46Gundam75
the phone rings when I talk to Viber
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28-06-12, 16:36Viber
@Gundam75 -
We apologize, we are still not sure we completely understand the problem.
You mean that when you are in a normal conversation (cellular), and there is an incoming Viber call, it still rings?
Please try to clarify the details so we can try and help :)
@gladiatore69 -
Yes, the synchronization of Viber with the native contact list will happen very soon, in version 2.2 (coming to Market hopefully within the next 2 weeks). -
28-06-12, 16:46Gundam75Quote:
Originariamente inviato da Viber
In a viber conversation, if there is an incoming cellular call, the phone rings -
29-06-12, 10:12ViberI understand now, thank you for clarifying and I apologize for the confusion :)Quote:
Originariamente inviato da Gundam75
This issue is actually not a "bug" - this is how Viber is programmed.
The reason for this, is that on most phones cellular calls get a "priority" over any third party apps. This is true for all iPhones, and for some Androids. What we do to avoid the call simply getting cut, is that we put the other side on "Hold" state, until the person who received the cellular call is finished with his conversation. Viber then immediately and automatically returns to the Viber call that was interrupted by the GSM call :) -
09-07-12, 09:05ConteOliver
Viber viene avviato automaticamente all'accensione del telefono.
E' possibile disabilitare questa opzione, ed avviare Viber solo manualmente ?
Non ho trovato una opzione simile nelle impostazioni.
Grazie.
Viber will automatically start at boot.
Is it possible to disable this option, and choose to manually start it when necessary ?
I could not find such an option in the settings.
Many thanks.
